Terms and Conditions of Use

1. Definitions and Interpretation

In this terms and conditions document, the following words and phrases carry the meanings stated below:

• "Platform" refers to the luckyd88 website accessible at https://luckyd88.one together with all digital services provided through it.
• "User" or "Player" refers to any individual who registers, logs in to, or uses the services of this platform.
• "Account" refers to an individual's registration record that allows access to the platform, including wallet balance, transaction history and personal information.
• "Bonus" refers to additional credits, cashback, rewards or promotions offered by luckyd88 to users subject to specified terms.
• "Wagering Requirement" refers to the number of times the bonus value must be wagered before winnings from that bonus can be withdrawn.
• "International Licence" refers to the operating licence held by luckyd88 from a recognised international regulatory body.

2. Acceptance of Terms

By registering or using the luckyd88 platform in any form, users are considered to have read, understood and fully agreed to all terms and conditions contained in this document.

Acceptance of these terms is absolute and comprehensive. Users who do not agree with any part of these terms are advised not to register or continue using the platform.

luckyd88 reserves the right to update or amend these terms at any time without prior notice. Term updates will take effect immediately upon publication on the website. It is the user's responsibility to review the latest terms.

3. Account Eligibility and Registration

luckyd88 services are only open to individuals who meet the following requirements:

• Aged 21 and above on the date of registration.
• A person who is legally qualified to enter into a binding agreement.
• Not on the list of individuals prohibited or restricted from using the platform under any regulation or internal policy.
• Not currently within a self-exclusion period previously requested.

During the registration process, users are required to provide truthful, accurate and complete information. luckyd88 reserves the right to request identity verification documents at any time for compliance with Know Your Customer (KYC) procedures.

4. Account Management and Security

Each user is fully responsible for the security of their account. This includes:

• Keeping your account username and password confidential.
• Ensuring no other party uses your account on your behalf.
• Reporting to the luckyd88 support team immediately if you suspect any unauthorised access to your account.

luckyd88 is not responsible for any losses arising from unauthorised account access where it occurred due to the user's negligence in safeguarding their login credentials.

Users are only permitted to hold one active account at a time. Holding more than one account is a violation of these terms.

5. Deposits and Payment Methods

luckyd88 supports the following deposit methods for Malaysian players:

• Touch 'n Go eWallet
• DuitNow
• Online banking via FPX (including major Malaysian banks)
• Cryptocurrency: USDT, BTC and ETH

The minimum deposit amount for all payment methods is RM20. Successful deposits will be credited to the user's account once payment confirmation is received.

Users are responsible for ensuring payments are made through an account or wallet registered in their own name. luckyd88 reserves the right to reject or freeze deposits suspected of involving funds from unlawful sources.

6. Withdrawals

The minimum withdrawal amount is RM100 for all methods. Withdrawal requests will be processed within 30 minutes to 3 hours depending on the chosen method and the time the request is submitted.

Conditions that must be met before a withdrawal is approved:

• Account identity verification (KYC) has been completed.
• Any wagering requirements related to an active bonus have been fully met.
• The withdrawal is made to the same payment method or a method that has been registered and verified in the user's name.

luckyd88 reserves the right to request additional documents for verification purposes before approving any withdrawal request of a large or unusual amount.

7. Bonus and Promotion Terms

luckyd88 offers various bonuses and promotions to users. The welcome bonus is 100% of the first deposit up to RM1,500. All bonuses are subject to the stated wagering requirements.

The wagering requirement for the welcome bonus is 20x the bonus amount received. Calculation examples:

• Deposit RM100 → Bonus RM100 → Balance RM200 → Wagering requirement: RM100 × 20 = RM2,000
• Deposit RM3,200 → Bonus RM1,500 → Balance RM4,700 → Wagering requirement: RM1,500 × 20 = RM30,000

General rules regarding bonuses:

• Only one welcome bonus is allowed per new account.
• Bonuses cannot be transferred between accounts.
• luckyd88 reserves the right to withdraw bonuses obtained through means that violate promotion terms.
• If a withdrawal is requested before the wagering requirements are met, the bonus and any bonus-related winnings will be forfeited.

The luckyd88 VIP Program has four tiers: Bronze, Silver, Gold, and Platinum. Each tier offers a different weekly cashback benefit, ranging from up to 0.3% (Bronze) to up to 1.2% (Platinum). VIP tier progression is determined based on player activity and loyalty.

8. User Conduct and Responsibilities

Users agree not to engage in any of the following while using the luckyd88 platform:

• Using automated software, bots, scripts, or third-party programs to manipulate or exploit the gaming system.
• Coordinating with other users to align betting strategies intended to deceive the platform (collusion).
• Using the platform for any money laundering or illegal financial activities.
• Spreading false, misleading, or defamatory information about luckyd88.
• Attempting to access restricted sections of the platform through unauthorized technical means.

Violation of any of the above provisions gives luckyd88 the right to suspend or terminate the relevant user's account without prior notice and without any obligation to return the existing balance.

9. Service Restrictions

Access to the luckyd88 platform may be blocked or restricted based on geographic location, local regulations, or company policy decisions. It is solely the user's responsibility to ensure that use of this platform is lawful in their respective country or region.

luckyd88 makes no representation that this platform is suitable or legal for use outside the defined scope of its operations. Users who access the platform from restricted areas do so at their own risk.

10. Account Suspension and Closure

luckyd88 reserves the right to suspend or close any user account under the following circumstances:

• Violation of any provision in these terms.
• Suspicion of fraudulent activity, money laundering, or collusion.
• Failure to submit identity verification documents when requested.
• Account closure request by the user themselves, including self-exclusion applications.
• Account inactivity over an extended period in accordance with the current platform policy.

If an account is closed due to a breach of terms, luckyd88 reserves the right to withhold any remaining balance, bonuses, or outstanding winnings.

Users who wish to voluntarily close their account may contact the luckyd88 support team via live chat or email. Such requests will be processed according to current procedures.

11. Disclaimer of Liability

The luckyd88 platform is provided "as is" without any express or implied warranties. luckyd88 does not guarantee that the platform will operate without interruption, be error-free, or be available at all times.

luckyd88 is not responsible for:

• Losses arising from technical disruptions, system failures, or internet connectivity issues.
• Disputed game outcomes where the RNG system is operating correctly.
• Financial losses resulting from the user's own betting decisions.
• Consequences arising from the user's non-compliance with local laws relating to online gambling.

luckyd88's total liability to any user under any circumstances shall not exceed the amount of the active deposit balance in the relevant user's account.

12. Amendments to Terms and Contact Us

luckyd88 reserves the right to update, amend, or replace any part of these terms at any time. Changes will take effect immediately upon being published on the official website.

Continued use of the platform after any amendment to the terms is considered acceptance of the revised terms. Users are advised to check this page from time to time for the latest version of the terms.

If you have any questions, concerns, or require further clarification regarding any provision in this document, please contact the luckyd88 support team:

• Live chat 24/7 via the platform
• Email: [email protected]

Support is available in Malay and English at all times.